Quantcast
Channel: Adobe Community: Message List
Viewing all 94740 articles
Browse latest View live

Re: Can't find Premier Pro app on computer [was: pls help!!!!]

$
0
0

Premiere Pro will not install or run on 32 bit operating systems. It is 64 bit only.

 


Re: File preview thumbnails aren't working for Acrobat DC files in Windows Explorer

$
0
0

Here it is the only and universal solution for our problem:

 

- Disable "Enable PDF thumbnail previews in Windows Explorer" in Adobe Reader/Acrobat

- Download this file and extract the content: PDF Shell Extension

- Copy the folder "Tracker Software" to C:\Program Files\

- Run CMD as Administrator and write the following commands:

regsvr32 "C:\Program Files\Tracker Software\Shell Extensions\XCShInfo.dll"

regsvr32 "C:\Program Files\Tracker Software\Shell Extensions\Win32\XCShInfo.dll"

 

A message window will be shown telling everything it's ok. If it's not, maybe you didn't have done any of the steps correctly.

Reboot your computer and enjoy!

Re: Double-sided printing problem

$
0
0

My printer supports double-sided printing (I could print when I used windows 7). I will describe my problem as an example. For example, I have 20 pages for printing. When I selected double-printing, after I clicked print. Firtsly, front pages are printed and they collected at the table. After, I put back them to table and put printer button. Printer could take back front pages into and it printed their behind page.

 

However, I can not do this now (after upgraded windows 10). When I selected double sided printing, printer does not print anything.

 

I noticed that problem does not occur when I select "manual feed" in the properties-->"paper". When automatic is selected, printer does not print anything. I selected manual feed, firstly it prints first page after I put back first page to table of printer and put its button. It works. When I used windows 7, I selected double sided printing and all of the first pages are printed. I put back all of the papers to table again and put the botton of printer. Printer prints all of the back pages. However, automatic mode could work when I used windows 7. I guess that it is about software error. I can not used manual feed always. Because it takes time. After one page is printed after I put back to table again. Is this problem about my printer software or adobe?

Re: Trying to download

Re: Adobe Ideas files...

$
0
0

Mike,

 

Oh good. I'm so glad. Thanks for letting me know.

 

Have a great weekend.

 

Sue.

Re: It is impossible to install Creative Cloud on any drive but the C drive?

$
0
0

No, it's not common knowledge to anyone new to Adobe CC and installing for the first time. I assumed, like almost everyone else, that we'd get to choose what drive we wanted to install at the time of installation.  Unfortunately, for me, and many others, that wasn't the case and it's not explained in the install or specs information. Would be very useful if there was information on the actual install page before clicking on install, informing us of the fact. More wasted time trying to get this sorted instead of being able to use the programs I just paid for less than 12 hours ago.

 

Also information on the section 'can I install on a different drive' on this page: Frequently asked questions about using Photoshop Lightroom with Creative Cloud  would be useful to actually explain how rather than just saying it can be done.

Re: How to become a Lightroom beta tester?

$
0
0

I certainly apologize. I will not ask you any more questions ever. Just because I have the ACP designation doesn't mean that I have a crystal ball. I don't know anything about you. I don't know what background you have. I don't know why you want to be a beta tester. I don't know what your motivation is. And if I'm not allowed to ask any questions (according to you) then there is any way for me to find out any answers. And without finding out the answers there isn't any way to provide any real help. So I'll leave that to others.

Re: Acrobat DC keeps crashing

$
0
0

Hi Daniell,

 

As per the description above, the Acrobat DC is crashing, Is that correct?

 

Please try the troubleshooting steps from the following link: Resolve Acrobat DC intermittent crashes on Windows assuming you are using a Windows computer.

 

If this does not help , please share the following details:

  • Please confirm the version of Acrobat installed on your computer?

          To check the version of Acrobat, launch Acrobat>navigate to Help menu>select About Adobe Acrobat.

  • Which operating system do you have- Windows/Mac?

Keep us posted with the results.

Regards,

Anand Sri.


Re: Trying to download

$
0
0

That screenshot is actually from a Mac.

 

It is your OS X operating system asking for your local admin username and password on your computer (not your Adobe ID) for permission to make changes (i.e. install files) on your local hard drive. You'll see it whenever you install any new software - not just Adobe.

Re: Layout issues with the new update?

$
0
0

Look at this screencast, to see, how to revert to the last version:

 

Alternatively, you may sign into the Muse Prerelease forum and try the newest bugfix prerelease version, which installs alongside to your actual version and doesn't interfere with it: https://forums.adobeprerelease.com/muse

Re: menu bar items too small

$
0
0

i am working in pse 15 editor.

screen is 2160 x1440, 12 inch screen, 3:2 ratio.

Re: Import Diaglog Window Keeps Popping UP

$
0
0

Open Windows File Explorer, go to This PC, and see if you see any new drive letters appearing at the time the Import window opens. (Various apps and utilities can create drive letters without any hardware being attached.)

Re: Problem With text

$
0
0

Can you post a screen shot of your export settings summary, like this example below:

ME Export settings.png

MtD

Re: How to detect the OS with ExtendScript?

$
0
0

Hey! Just a random subquestion. In what way is $ useful? I found it mentioned 3 times in the guide. -> They say 3 things about it:

that it is

global debugging object, whatever that means,

$.locale designated the operating systems language,

$.os is the operating system name

 

 

Is that it? Is there some other functionality I am not aware of?

Filter issues & other weird things on PS CC 2017

$
0
0

For the past 2 days I've been having major issues with PS CC 2017.

 

Just now I copied & pasted a portion of one file into another (both files are the same size & resolution, one being a modified duplicate of the other) and the pasted portion resized itself to huge. I was able to resize it but it's just weird and annoying.

 

Yesterday the photocopy filter just stopped working ... instead of doing what it does it just came up with a grey screen regardless of what setting I used. I tried clearing the cache, rebooting, and finally reinstalling it completely. Didn't help at all.

 

Earlier yesterday I had drawn a path around an object to delete the background. The whole image ended up with a dark 1-2 pt line through it. Tried a bunch of stuff and nothing fixed it. Finally had to fix it with the clone tool.

 

Running on a MacBook Pro (Retina, Early 2013), OS X El Capitan v 10.11.6

 

Is it a really buggy version or what?

 

Thanks.


Re: LR CC - Missing Camera & Lens profile

$
0
0

Hello there.

Can somebody explain to me why lens profiles (and camera profiles) appear complete in Photoshop  2015.5.0 (with Camera Raw 9.12) and partial in Lightroom 6.12 but magically appear complete again in Lightroom if I convert the NEF file to DNG?

Some of the Adobe programmers did that on purpose or it's just a casual oversight...?

Lightroom cannot automatically select the correct camera and lens if you are using RAW, but only if you use DNG.

I spent two days banging my head on the wall before I found the solution

 

Regards

Re: Can't find a way to install most recent Flash.ocx having dev issues due to Adobe

$
0
0

Windows 10 doesn't let me install flash player for IE.

 

IE has embeded flash which is always up to date, same with Chrome and Edge.

Re: I want to place sons face under Character Masks photo. Poster type.

Photoshop Elements 15

$
0
0

I've had PS Elements 12 on my Dell computer and have now bought a MacBook Pro. I just upgraded to the Photoshop Elements 15 on my Mac and this is the message I get. Does this mean I can't open up Photoshop until the 24 hours is passed? I'm not proficient at this so please give me some mercy.

  • We are still processing your order. It could take up to 24 hours. Please check back later.

Re: algunos archivos que me llegan en PDF me pide contraseña para abrirlos, cómo le puedo quitar esa instrucción? . . . gracias

$
0
0

Si el creador de un archivo PDF lo protegió con contraseña, sus razones tendría, y tú no puedes hacer nada al respecto (salvo pedirle la contraseña) sólo con el Reader gratuito.

Viewing all 94740 articles
Browse latest View live




Latest Images